Professional Experience
With over 6 years of professional banking experience, I have worked across branch operations, credit management, and customer relationship development — contributing to financial growth, process improvement, and organizational excellence.
6+
Years Experience
500+
Clients Served
4
Major Positions
100%
Compliance Rate
Career Journey
Senior Assistant – Branch Operations
2078/07/01 – PresentMuktinath Bikas Bank Ltd. (Chandrapur Branch)
Responsible for identifying prospective customers, developing and maintaining strong public relations, and driving branch profitability by meeting loan and deposit targets. Supervise daily branch operations and ensure compliance with internal banking procedures.
Assistant – Credit & Operations
2076/11/07 – 2078/06/31Rastra Utthan Laghubitta Bittiye Sanstha Ltd. (Garuda Branch)
Handled complete loan processes — from client interviews to credit appraisal, collateral inspection, documentation, and loan disbursement. Monitored loan portfolio quality and performed NRB and internal reporting. Ensured effective recovery and risk management strategies.
Trainee – Microfinance & Field Operations
2075/05 – 2076/10Rastra Utthan Laghubitta Bittiye Sanstha Ltd.
Supported loan officers in customer data collection, field visits, and group formation for microfinance programs. Developed customer engagement skills and gained exposure to credit operations and community banking.
Intern – Banking Assistant
2074/01 – 2075/01Muktinath Bikas Bank Ltd. (Training Department)
Assisted in general banking services including account management, data entry, customer handling, and basic transaction support while learning about operational risk management and internal procedures.
Key Responsibilities & Contributions
Branch Growth & Profitability
Achieved consistent growth in branch deposits and lending targets through strategic customer acquisition and retention.
Client Relationship Management
Built long-term client relationships through trust, transparency, and personalized banking solutions.
Regulatory Compliance
Ensured full compliance with NRB and internal audit requirements, maintaining zero-defect operational standards.
Credit Assessment & Recovery
Conducted thorough credit assessments and implemented effective recovery strategies to maintain portfolio quality.
Team Leadership & Mentoring
Mentored junior staff and contributed to a collaborative team culture, fostering professional development.
Process Optimization
Streamlined operational procedures to enhance efficiency and customer service delivery.
Skills & Expertise Gained
Career Highlights
Consistent Performance Excellence
Maintained outstanding performance records across all positions, exceeding targets and delivering exceptional results.
Strategic Customer Acquisition
Successfully identified and onboarded high-value clients, contributing significantly to branch profitability.
Zero-Defect Compliance
Maintained perfect compliance records with NRB regulations and internal audit standards throughout career.
Team Development Leadership
Actively mentored and trained junior staff, fostering a culture of excellence and continuous improvement.
Professional Timeline
Senior Assistant – Branch Operations
Muktinath Bikas Bank
Assistant – Credit & Operations
Rastra Utthan Laghubitta
Trainee – Microfinance Operations
Rastra Utthan Laghubitta
Intern – Banking Assistant
Muktinath Bikas Bank