Saroj Kumar Sah

Banking Professional with 6+ years of experience in Branch Operations, Loan Management, Customer Relationship & Risk Compliance.

๐Ÿ“ Garuda-04, Rautahat โ€ข ๐Ÿ“ž 9815220806 โ€ข ๐Ÿ“ง sarojsah7875@gmail.com

6+

Years of Experience

15+

Trainings & Certifications

500+

Clients Served

2

Banks Worked In

Professional Certifications & Trainings

๐Ÿ“œ

Credit Appraisal Training

Muktinath Bikas Bank

2023

๐Ÿ›ก๏ธ

Operation Risk Management

MNBBL

2023

๐Ÿฆ

Micro Finance Management

MNBBL

2022

โš–๏ธ

AML, CFT & KYC Compliance

MNBBL

2022

๐Ÿงพ

Credit Underwriting & Management

MNBBL

2022

๐Ÿ“Š

Portfolio Quality Management

MNBBL

2023

๐Ÿšจ

Recovery & Risk Management

MNBBL

2023

๐Ÿ’ผ

Wholesale Loan Orientation

MNBBL

2023

Key Responsibilities & Initiatives

Leadership2024

Branch Operations & Team Leadership

Leading daily branch operations, employee coordination, meeting deposit and loan targets.

Impact:

150% branch growth & high-performing team

Community2023

Customer Relationship & PR Building

Established strong customer relations and improved public trust and client retention.

Impact:

500+ satisfied clients

Strategy2023

Credit Proposal & Loan Management

Handled loan processing, credit appraisal, CICL reports, collateral inspection & recovery follow-ups.

Impact:

High loan recovery & low NPL ratio

Innovation2022

Risk & Compliance Management

Ensured AML/CFT/KYC compliance, internal risk audits, fraud prevention procedures.

Impact:

100% regulatory compliance

Expertise Level

Customer Relationship Management95%
Credit Appraisal & Loan Processing92%
Risk & Compliance (KYC/AML/CFT)90%
Branch Operations & Sales Strategy88%
Team Leadership & Decision Making91%
Financial Planning & Reporting85%

Career Milestones

2024

Senior Officer โ€“ Muktinath Bikas Bank

Managing regional operations, $50M+ portfolio, business growth & team leadership.

2021

Joined Muktinath Bikas Bank (Chandrapur Branch)

Branch operations, loan processing, PR building, customer relationship management.

2020

Assistant โ€“ Rastra Utthan Laghubitta

Loan documentation, credit proposals, NRB reporting, client inspection & monitoring.

2017

First Banking Experience

Started banking career after SLC, learned branch operations & customer handling.